Rue Convertible Crossbody

Return Policy

You may return most new items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

All clearance items are non-returnable.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us at customerservice@thegraphictee.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping and Local Pick-Up

We can ship to any address in the United States and most International Locations.
When you place an order, please allow 5-7 business days to process your order as well as adequate shipping time for your location.

All of our graphic tees and hats are produced in house. Some may not be on hand therefore require time to produce.

If you choose In-Store pick-up we will send you a notification via e-mail when your order is ready to pick-up.

Please be advised that some items become backordered unexpectedly, thus causing longer production times. We will do our best to notify you when this occurs.